Reviews from customers who have stayed with us
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Rating out of 5: 4.57 Unique ID(99368568) Guests Name: Anonymous Guest was traveling as: Mature couple
Good stuff: convenient to rail and to city chambers - venue for evening celebration of Waitangi Day (NZ Society, Scotland). staff were pleasant friendly and efficient. Value for money was satisfactory. Room facilities were good.
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Rating out of 5: 3.29 Unique ID(99269298) Guests Name: Anonymous Guest was traveling as: Mature couple
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Rating out of 5: 5.0 Unique ID(2952695) Guests Name: Michael Guest was traveling as: Young couple
Good stuff: Everything was perfect in every detail.
Bad stuff: Hard to think of anything!
Overall: Top Class Food, Wonderful Staff, Fantastic Hotel can't say any more.
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Rating out of 5: 4.29 Unique ID(2755840) Guests Name: Linda Guest was traveling as: Mature couple
Good stuff: Individual, stylish and comfortable
Bad stuff: It would have been nice to have been advised that the brasserie is very busy and to book ahead is essential. We were disappointed that we could not eat in the Brasserie on Saturday evening.
Overall: We would have liked to have known that there was an easier way to get from Waverly station to the hotel. We were not aware that there was a door just across the road from the station which necessitated us walking up a very steep flight of steps to get to the main entrance of the hotel. Having said that, the staff were delightful and very helpful and the public rooms were like the bedrooms, stylish and comfortable. We'd defintely stay again and reeccoment it to our friends.
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Rating out of 5: 4.14 Unique ID(2665361) Guests Name: John Davi Guest was traveling as: Mature couple
Good stuff: Very good staff, especially the concierge, comfortable hotel in city centre and next to main rail station.Large comfortable bed, secondary glazing keeps room quiet. Large rooms and good facilities.
Bad stuff: The cost of breakfast in particular is excessive for the food served.
On second morning we found it easier and cheaper to go 100 metres to the 'Filling Station' for a first class breakfast at 1/3rd of the price. The evening meal, although good quality was also expensive. Scotsman, if you want to keep return customers you need to give value for money on your food.
Overall: We had booked into a different hotel in Edinburgh but changed when we found it under new ownership. The Scotsman had available rooms, although it was festival week and the military tattoo. At £200 per room per night it is not at the cheap end of the market but adding £17.50 for a below par breakfast is a bit over the top. Good hotel that possibly desreves 5 stars for service and comfort but has lessons to learn on value for money.
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Rating out of 5: 4.57 Unique ID(2461462) Guests Name: Anonymous Guest was traveling as: Other
Good stuff: everything
Bad stuff: dont think much improvement required
Overall: everything was as i expected for the quality of the hotel.
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Rating out of 5: 5.0 Unique ID(2273592) Guests Name: Anonymous Guest was traveling as: Young couple
Overall: Top quality hotel, centrally located with excellent facilities, helpful staff and all required amenities. Well worth a visit
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Rating out of 5: 4.86 Unique ID(2324496) Guests Name: David Guest was traveling as: Solo leisure traveller
Good stuff: Location
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Rating out of 5: 3.43 Unique ID(2226772) Guests Name: Richard Guest was traveling as: Young couple
Good stuff: The room and staff were brilliant
Bad stuff: The reception and general hotel area was very underwhelming and dissapointing
Overall: We tried to check in at 4pm but were told our room wasn't ready yet, the reception was very underwhelming, nothing like I had imagined from the photos on the Website. I didn't appreciate having to have dinner in the same area as the Bar (bottom floor of the North Bar).
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Rating out of 5: 4.57 Unique ID(1945181) Guests Name: Anonymous Guest was traveling as: Solo leisure traveller
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Rating out of 5: 4.71 Unique ID(1959177) Guests Name: Colin Guest was traveling as: Young couple
Good stuff: The room was outstanding. The bathroom was an imediate wow factor, totally stunning.
Overall: The Scotsman Hotel was everything and more that we expected. The staff were polite and very helpful. The facilities were great, the swimming pool, gym and 'Cowshed' parlour were clean well presented and a great area for relaxing. The only downside was the poor breakfast and the cost of it, but this didnot dampen our stay at all. I would fully recommend this hotel to any of my friends or family.
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Rating out of 5: 4.0 Unique ID(1593627) Guests Name: Anonymous Guest was traveling as: Solo business traveller
Good stuff: It was a good experience to stay,the character of the building,its location and the staff.
Bad stuff: You need to produce a little leaflet telling people about the building and its features.
Overall: I enjoyed the stay.
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Rating out of 5: 3.71 Unique ID(1389612) Guests Name: Anonymous Guest was traveling as: Group of work colleagues
Good stuff: Central location
Bad stuff: Room key not available at check in, breakfast very expensive
Overall: I will probably not stay there again as it was very expensive for a hotel which has very few facilities other than what you might expect. There was also an overnight charge for parking the car which was not detailed on the website (although I may have missed it). The parking charge in addition to having to pay for breakfast made the stay much more expensive than anticipated.
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Rating out of 5: 4.86 Unique ID(1420469) Guests Name: Anonymous Guest was traveling as: Family with young children
Good stuff: location - excellent
facilities - excellent
hotel - clean and new
Overall: I was looking for quality, comfort and a good location. I got all three.
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Rating out of 5: 5.0 Unique ID(1284553) Guests Name: Keriann Guest was traveling as: Young couple
Good stuff: The staff was great, even the house keeping staff asked me if they could help.
Bad stuff: I thought the breakfast was a little over priced.
Overall: I have been traveling for 2 months for school and this is the best place my husband and I stayed at. The rooms and facilities were fantastic and the staff was great too.
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Rating out of 5: 5.0 Unique ID(1276540) Guests Name: Claire Guest was traveling as: Young couple
Overall: Very good. Would stay at the Scotsman again.
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