Reviews from customers who have stayed with us
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Rating out of 5: 2.86 Unique ID(3304959481) Guests Name: Anonymous Guest was traveling as: Solo leisure traveller
Good stuff: good bed, quiet room, good food
Bad stuff: decor was very poor
Overall: no tea making facilities available until well into second day after reminding staff, that there was no kettle in the room
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Rating out of 5: 2.0 Unique ID(2301174) Guests Name: Amanda Guest was traveling as: Young couple
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Rating out of 5: 1.57 Unique ID(2275443) Guests Name: Stuart Guest was traveling as: Solo leisure traveller
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Rating out of 5: 4.29 Unique ID(1878825) Guests Name: Frederick Guest was traveling as: Young couple
Good stuff: The Bed and Breakfast enviroment. Friendly and warm.
Overall: We had a pleasant stay. We enjoyed the breakfast they served every morning. We loved the character of the older hotel building.
Sometimes you just dont experience that in a chain hotel.
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Rating out of 5: 3.29 Unique ID(1841855) Guests Name: Anonymous Guest was traveling as: Solo business traveller
Good stuff: the dining facilities were very good
Bad stuff: no natural light - i was put in a room for disable guests and the shower facilities were poor
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Rating out of 5: 3.14 Unique ID(1492541) Guests Name: Anonymous Guest was traveling as: Young couple
Good stuff: We were upgraded and had a lovely big room. The hotel itself was handy for transport and had lovely surroundings.
Bad stuff: The service of the staff was somewhat understated! Poor attention to detail...
Overall: While we were there, we ran out of...
Toilet paper (the half roll we had on arrival had been dropped in something)
Tea bags (they weren't replaced - the biscuits were though!)
Shower Gel
When we requested some from the staff, at no point did anyone apologise or seem to care.
Breakfast one morning - we had to wait 20 minutes to even be acknowledged and then a further wait for food.
All in all the staff seemed to be rather underwhelmed... At times it felt like we were being an inconvenience to them.
The hotel was also noisy, but what do you expect when booking 2 weeks before Christmas!
Having said all that, we had a lovely stay in Edinburgh and would definitely return.
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Rating out of 5: 2.57 Unique ID(1702278) Guests Name: Paul Guest was traveling as: Young couple
Good stuff: Location
Bad stuff: Tatty decor in Room... No remote working on TV. Big water leak in Hotel entrance
Overall: Not what we expected when looking at hotel on Internet site. The room was tatty, with fixtures and fittings coming away from the walls.
Not a £50 a night hotel in our opinion.
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Rating out of 5: 1.29 Unique ID(1584874) Guests Name: Peter Guest was traveling as: Mature couple
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Rating out of 5: 3.14 Unique ID(1538627) Guests Name: Anonymous Guest was traveling as: Mature couple
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Rating out of 5: 4.86 Unique ID(1432991) Guests Name: Charles Guest was traveling as: Mature couple
Good stuff: A good clean hotel with very pleasent and helpful staff
Bad stuff: Beds a little to hard, and lack of parking space for guests
Overall: No compliants in general except for parking, rooms good, food good
and staff very helpful indeed and would stay again when in Edinburgh.
Regards
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