Reviews from customers who have stayed with us
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Rating of 4.71 out of 5 Unique ID (99691456)
Guests Name: norman Guest was travelling as: Mature couple
Good stuff: it was clean and tidy and in a nice position
Bad stuff: nothing
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Rating of 4.14 out of 5 Unique ID (2346211)
Guests Name: Alastair Guest was travelling as: Young couple
Good stuff: Helpfulness of staff.
Bad stuff: No, just what we were looking for.
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Rating of 3.0 out of 5 Unique ID (2448036)
Guests Name: Anonymous Guest was travelling as: Family with older children
Good stuff: Breakfast was impeccable - couldn't be better - large buffet and hot food was very hot.
Bad stuff: Cleanliness (dark furniture hard to maintain, bathroom appeared a bit weathered, toilet difficult to flush); Reception staff not very friendly or approachable; Room a bit small so a bit pricey for what you get.
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Rating of 3.86 out of 5 Unique ID (2204889)
Guests Name: Ewan Guest was travelling as: Young couple
Good stuff: Clean, tidy. Convenient for city centre.
Bad stuff: Room was extremely hot and window could only be opened a few inches.
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Rating of 4.29 out of 5 Unique ID (2180090)
Guests Name: M Guest was travelling as: Young couple
Good stuff: Clean, spaceous room.
Bad stuff: Breakfast was not included in roomrate. Breakfast itself was rather expensive for the amount offered
Overall: Quite good
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Rating of 4.0 out of 5 Unique ID (2125793)
Guests Name: Anonymous Guest was travelling as: Group of adult friends
Good stuff: Good Hotel in fine location. Excellent breakfast.
Overall: Good value for money. Front desk staff need more training in customer service. Unable to give clear directions to the hotel over the phone. Unable to get the computer system to properly relate individuals to their rooms, causing confusion when making purchases at restaurant and bar.
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Rating of 4.0 out of 5 Unique ID (2116850)
Guests Name: sandra Guest was travelling as: Group of work colleagues
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Rating of 4.43 out of 5 Unique ID (2119884)
Guests Name: Paul Guest was travelling as: Solo business traveller
Good stuff: Room and facilites were very good for value of money.
Bad stuff: The gastro pub that was attached and the food was excellent
Overall: The room and facilities were excellent value for money, the situation was perfect for continuation of my journey and the overall atmosphere was fantastic and comfortable
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Rating of 5.0 out of 5 Unique ID (2139730)
Guests Name: Anonymous Guest was travelling as: Young couple
Good stuff: Nicely furnished,clean and friendly hotel. Great to have a hotel so close to city centre with car parking facilities free.
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Rating of 4.71 out of 5 Unique ID (2089042)
Guests Name: Anonymous Guest was travelling as: Young couple
Good stuff: Excellent room and facilities
Bad stuff: tidy elegant room quite spacious with a smart en suite.
Overall: We had a brilliant stay here and considering we chose the hotel the night before it was a very good choice, although the traffic was a bit noisy it died down towards the end of the night. The evening meal was very nice and the service in general was perfect.
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Rating of 3.86 out of 5 Unique ID (1896183)
Guests Name: Mark Guest was travelling as: Mature couple
Good stuff: Comfort
Bad stuff: One tap leaking in bathroom
Overall: Close to access road - fumes through window
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Rating of 4.57 out of 5 Unique ID (1931452)
Guests Name: Alan Guest was travelling as: Mature couple
Good stuff: Very central,good parking,comfortable,well equipped room,helpful staff
Overall: As regular visitors for weekend stays in Edinburgh,we normally try to get a room rate of about £60-£75 per night.Your hotel worked out rather more expensive than this at £89 per night,so although we were very pleased and would like to use itfor all our trips to Edinburgh,that would only be practical if we could get a rate of no more than £75 per room per night.
Other than that we were delighted by all aspects of our stay at the Menzies Belford Hotel
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Rating of 4.86 out of 5 Unique ID (1739059)
Guests Name: Donald Guest was travelling as: Mature couple
Good stuff: The hotel was easy to find, with good parking facilities, which is usually a problem in central Edinburgh. We liked the overall design of the hotel which was stylish yet comfortable and welcoming.
Overall: We really enjoyed our stay and felt at home in the hotel. The staff were very good, yet unobtrusive. The food was excellent with a good variety of choices on the breakfast buffet. We had one evening meal in the Granary Bar which we enjoyed, and one evening meal in the Brasserie. The restaurant was very busy with Christmas parties and yet we did not feel that the service suffered in any way. There were enough staff, and although they were extremely busy, they were very attentive and should be congratulated.
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Rating of 4.57 out of 5 Unique ID (1704874)
Guests Name: john Guest was travelling as: Solo business traveller
Good stuff: Clean and well equipped, good size room
Bad stuff: None
Overall: I would haveliked breakfast included
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Rating of 3.71 out of 5 Unique ID (1607292)
Guests Name: Sarah Guest was travelling as: Group of adult friends
Good stuff: Good value for money
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